Our People - Carewatch

Providing you with a quality home care service is our priority. Carewatch Care Services only employs care staff who are capable, honest and friendly.

Before a care worker provides you with care in your home, rigorous checks are made on their qualifications and past experience. If these are satisfactory, we instruct Care Workers to attend a 3-day care worker induction training course and thereafter, we provide them with regular training updates.

To give you complete reassurance, Carewatch Care Services has implemented specific quality standards covering wider issues such as supervision of Care Workers, keeping records of the care you receive and communication.

Our mission at Carewatch is to deliver the highest standards of excellence in domiciliary care and to attain market leader status in the United Kingdom.

As a franchise, our clients benefit from the committed, experienced and personal attention of the key people who run Carewatch (Norwich), Elaine Grace and Sharon Pointer.

Elaine Grace

Elaine is the Registered Manager covering the services we provide in Norwich, Ipswich and Colchester.  She has been involved with Carewatch for eight years. Elaine has experience of working with disabled children and adults.  She also has management experience.  Having lived in the area for over 15 years, Elaine has a good local knowledge, and feels that running this business allows her to both utilise her skills and give something back to the community.

Sharon Pointer

Sharon is our co-ordinator.  She has many years experience working primarily with children in the independent and voluntary sectors.   As a mother, Sharon finds that working for Carewatch allows her to utilise both her business and caring skills, and balance the demands of a growing family.

We are members of the UKHCA (United Kingdom Home Care Association).