Job Type: Supervisor
Office: Carewatch Brent
Location: All areas - London Borough of Brent, London
Remuneration: TBA
Closing Date: 02/08/2008

JOB DESCRIPTION

1. Implementation of quality control procedures.
2. Ensuring all calls permanently assigned.
3. Carrying out service user assessments prior to commencement of care service.
4. Attending service user’s first call to introduce the care worker to the service user.
5. To liaise closely with care co ordinators to ensure correct service user/care worker matching for new service users. This may involve attending care worker recruitment sessions in order to select the most suitable care worker.
6. For existing service users, in the event of an existing care worker being unable to do any calls, for whatever reason, assigning suitable alternative care workers for those calls, or complete the call(s) personally, until such time as the permanent care worker is able to return to work or an alternative regular care worker is sourced.
7. To attend service user reviews.
8. To implement all field based training programmes.
9. To ensure that all changes to care schedules are reported, without delay, to the care co-ordinators.
10. To maintain all reporting and recording procedures are up to date.
11. To liaise closely with care co ordinators, care manager, service users and care workers.
12. To identify, recruit, train and develop a suitable deputy.
13. To participate in the on call responsibilities.
14. To ensure rigorous adherence to all Carewatch systems pertaining to the FCS's.

It is essential that FCS's assume responsibility for the efficient running of their own areas.

It is essential that FCS's spend 90% of their working week in the field, the balance being spent in the office in order to complete their necessary administration.

FCS's should arrange to vary their hours of work in order that they can monitor all care being provided and so that their care workers know that they are constantly being monitored.

Although the role of FCS's includes a certain amount of



Apply for this Job Vacancy    OR    Contact Carewatch Brent for further details