Our Commitment to You

Quality home care services you can trust

"At Carewatch, we are committed to providing the best level of support to all of our customers. We work with them to develop their own Personal Support Plan to enable them, as far as possible, to retain their independence and dignity. We continually strive to achieve the highest standards through the quality of our staff and their commitment and dedication to delivering care, support and companionship to all those that they work with. 

We ensure that we work to the industry’s Codes of Practice and our own stringent policies and procedures, creating a safe and caring environment to all Carewatch customers. Our determination for continual improvement means that you can be sure that with Carewatch, your needs will be catered for in a caring and sensitive manner, ensuring you retain your dignity and independence within your own home"

Phil Pegler - CEO

Placing quality at the heart of everything we do, and to ensure that we maintain our quality standards, we undergo regular internal audits and are members of care quality regulators for England, Scotland and Wales. We provide a range of solutions to individuals and families who need care and support within their own homes, enabling them to preserve their independence and dignity. We do this with dedication, integrity and compassion.

We continually develop and improve the services we offer, the solutions we deliver and the support we give to our staff and all those within the Carewatch family. Our ethics and values are to:

• provide the highest quality care and support to all
• show absolute compassion to all of our customers and colleagues
• offer all staff the opportunity to excel and achieve
• act with complete integrity and honesty at all times
• identify and support opportunities for improvement

To find out more about how we can help you, or someone you know to get the best out of life, contact us.