If this has not been the case, then we are sorry and would really appreciate the opportunity to put things right; we take all complaints very seriously.
Importantly, we are eager to listen to you so that we can resolve the situation. Likewise, if you have an idea or suggestion on how we can improve our services, then please get in touch as we really welcome this.
How to communicate your complaint to us
Should you have reason to complain, you can send it to us in the form of writing; by letter, email, or fax, or verbally by telephone
How we will handle your complaint
We have a complaints logging system to record your complaint and assign it to the most relevant member of the Carewatch team to investigate.
Get In Touch Today
If you would like a chat, or more information about our home care for the elderly, you can contact your local Carewatch team by using our branch finder, to discuss your requirements at a time that suits you.Find a branch