At Carewatch, we are committed to providing the best level of support to all of our customers. We work with them to develop their own personal support plan to enable them, as far as possible to retain their independence, and to always retain their dignity. We continually strive to achieve the highest standards through the quality of our staff and their commitment and dedication to delivering care, support and companionship to all those whom they work with.

We ensure that we work to the industry’s codes of practice and our own stringent policies and procedures, creating a safe and caring environment to all Carewatch customers. Our determination for continual improvement means that you can be sure that with Carewatch, your needs will be catered for in a caring and sensitive manner, ensuring you retain your dignity and independence within your own home.

Our Values

Respect for people

Listening to and considering others at all times.

Quality at the heart of everything we do

Delivering the best possible service and support we can.

Deliver positive outcomes

Ensuring that everything we do achieves the best results.

Investing in the future

Supporting our people and our branches to be at the forefront of technology adoption.

Quality home care you can trust

We pride ourselves on being able to provide an exemplary home care service, placing the customer at the heart of everything we do. To ensure that we maintain our quality standards, we undergo regular internal audits by our team of highly experienced auditors. As part of our quality monitoring process, we regularly obtain feedback from our customers, asking them if they are happy with the service we are providing them.

We hold customer forums where we welcome both customers and their family to get involved in our policy decision making process, and to suggest improvements where they may see it is necessary.

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Home care regulators

Carewatch holds memberships with care quality regulators for England and Scotland. You can learn more about home care regulatory bodies on our memberships page.

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Our work ethos

We continually develop and improve the services we offer, the solutions we deliver and the support we give to our staff and all those within the Carewatch family.

Get In Touch Today

If you would like a chat, or more information about our home care for the elderly, you can contact your local Carewatch team by using our branch finder, to discuss your requirements at a time that suits you.

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