Live in Care Frequently Asked Questions

Live in Care Frequently Asked Questions

Like most of our live in care customers, you'll have questions about this service, we've answered the most common questions here.

Please get in touch if you have further questions by contacting your local Carewatch office.

What is live in care?

Live in care is when the care worker supporting you, lives in your home with you, rather than as visiting care. They will be 'on-demand' and you'll receive dedicated one to one support, day or night.

Are your live in carers directly employed?

Yes, at Carewatch we never use agency workers.

Will my live in carer have time off?

Yes, they will have time off but this will be agreed and pre-arranged with you.

What kind of support will your live in carers provide?

They'll support you in every way that you need. A care plan will be created, however they will also be there as your compainion and friend.

A live in carer will be able to help with practical things around your home like cooking and cleaning, personal care, and getting out and about.

What will I need to provide for my carer?

Your carer will need a room to stay in.

Do you carry our any security checks before employing a live in carer?

We carry out an enhanced security check and obtain references, as well as a strict recruitment process which includes pre-screening questionnaires.

Remember, you still choose the live in carer that's right for you personally.

What if I don’t get on with my live in carer?

After you've chosen your live in carer, we still check up on things regularly, more so in the first few weeks to ensure things are going well. You have plenty of opportunity to give your feedback. It might take a little while for you to settle as you get to know each other. If things don't work out though, and you're not happy with your live in career then you'll just need to let us know.

It's totally alright for you to do this and we understand this happens occassionaly and we'll arrange for a new carer.

Can I get help with paying for my live in care?

You may be entitled to part, or whole funding for the care. Please get in touch with us and we'll help you to find out.

How soon can you start my live in care service?

We can start it as soon as you are ready, after we've completed your care planning and you've chosen your carer.

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