Home Care Services in Lewisham and Southwark
We provide Home Care Services in Lewisham and Southwark such as domiciliary care, reablement, respite for carers and palliative care and those who use our services have increasingly clear expectations that they should be able to direct their own support needs with choice and control. Our primary focus is therefore, to provide the highest standard of personalised support to each of our customers, recognising that involvement in their care plan is essential to empowerment. Respect for customers; in terms of their rights, autonomy, privacy, dignity, their individual identity, confidentiality and safeguarding from any form of abuse, is reflected in all of our training and orientation.
Our location attracts a locally sourced work force and both our customers and staff are able to easily access our offices via main transport links buses 47, 188, 381 and 225, and Surrey Quays (East London Line and Over ground) and Canada Water Jublilee line. We encourage an ‘open door’ policy and all customers and their families are welcome to visit the office and have a chat or meet with staff to discuss issues, concerns or to give positive feedback on the care provision.
In addition, we host a customer involvement afternoon twice a year, to which all customers and members of their families are invited. The meeting is attended by senior management from Carewatch Lewisham and offers an open forum where any issues relating to the delivery of care can be raised and discussed. Minutes of each meeting are recorded and circulated to our customers and we also offer assistance to those who are unable to pay for their transport.
Our Lewisham and Southwark home care services
Our Lewisham and Southwark home care services are individually tailored to meet the needs and wishes of the person we are supporting, we also provide a friendly face and companionship which is often something to look forward to for many of our customers.
We provide visiting care at home services to the following areas in Lewisham
- Bell Green
- Lower Sydenham